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the complete storage & transport system

soft foam for figures, hard cases for soft foam !

0800-6126-430 / 01206-869467

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Postage and Shipping

Shipping Days

KR work a regular working week both in the UK and the USA. Orders are shipped on work days Monday-Friday (excluding bank holidays)

 

Royal Mail

The checkout has options for 1st Class, 2nd class or Airmail depending on your location. This is a non tracked service. Your order may be split into more than 1 package for airmail shipments. Your packing slip will show this as multiple packages.

 

USPS

USPS is an option at the checkout with the USA only. This is a non tracked service.

 

UPS

All orders shipped with UPS are tracked. You can track your order via the KR website using your order number and email address. You can upgrade to UPS shipments at the checkout. Some orders due to their size are automatically scheduled for a UPS delivery. A signature is required on arrival, a card will be left advising of an attempted delivery if no one is in.

 

Dispatch Confirmation

You will be emailed to confirm receipt of your order and to confirm the dispatch date and estimated delivery date. Emails are sent to the email address used for purchase.

 

Dispatch time

Orders placed before 2PM are dispatched the same day, and orders placed after 2PM are dispatched next working day. The checkout will show you the dispatch date along with an estimated delivery date based on your selected shipping method. Bear in mind that the dates are based on our manufacturing locations. We ship the UK, EU and RoW orders from the UK and so these times are based on GMT. For the USA and Canada, the orders are manufactured and dispatched from our KR-USA factory and the times are based on EST. Note too that if you purchase on a Friday evening, your purchase will be actioned on Monday morning - we all need weekends too! Please bear this in mind when selecting your shipping option as the estimated delivery times quoted are from date we ship your order. If you are in any doubt or need your order very quickly you can certainly use the shipping upgrades, or feel free to contact us by This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone to discuss the best options.

 

Office hours (08:30 to 16:30 Monday to Friday)

Within the UK
0800-6126-430 (Freephone)
01206-869467

Within the EU
00-44-1206-869467

Within the USA/Canada
1-855-KRM-FOAM / 1-855-576-3626

From any other countries
001-44-1206-869467

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